Eden Star Saigon Hotel

This hotel is simply fantastic. We arrived here late evening, after our original accommodation turned out to be a scam and we booked this last minute. The receptionists were so accommodated and told us to sit down and enjoy som free snacks and alcohol free drink while our room was being prepared and it was such a blessing! Our trip that had started terrible suddenly became enjoyable again. All the staff here is so polite and helpful. During our three day stay we haven't had a single bad interaction! So the service and the staff is the main reason why you should book your next stay here. The second reason is the pool and roof terass which is an amazing place to hang out and watch the sunset after a day of exploring Ho Chi Minh city. Our room had nice big windows which made for a beautiful view at night. The bed was comfy and AC was quiet. I believe this to be my all time best hotel experience and I highly recommend you to book your next stay here.

Great facilities friendly staff great breakfast

Location: The hotel is conveniently located with many restaurants within walking distance. Taking grab is very easy and cheap to travel from point to point. Check-in: Welcomed by the friendly smiled bellboy and front desk staff. The check in process is fast with a welcome drink and little local snacks. Room: The room is big and clean. The room decor is “old fashioned”. Having smart TV in the room with many functions however, it doesn’t have the mirroring function to iPhone. The bathtub is not useful; rain shower will be better if have. The bad thing is the room door. They should change with a soft closing door. Every guests apparently are slamming the door. Affecting sleep in the late night and early morning. The minibar is free except the wine. Housekeeping: The staff is very friendly and helpful. They even place a personalized thank you card on your desk. Breakfast: Variety of choices. To us it is a good breakfast to start the morning. The gym and spa: The gym is very small with treadmill and a few dumbbells. Don’t have bench for doing weights. Spa has a steam room n sauna. Rooftop bar and pool: The pool is at level 12 with nice breezy view. The happy hour drink is very good. The dinner price is reasonable and food is fabulous. They have wedding function at the pool and notice was given to inform the hotel guests. They even provide alternative to use the next door hotel pool. Day tour: The price a bit of the pricey. For the convenience, you can just book through the hotel. The exchange rate at the hotel is 1 usd to 22,000 dong. Not much of a difference from money changer and bank. I feel it is safer to exchange at the hotel. Overall, we enjoyed the stay at Eden Star. The staff is friendly and helpful. Keep up the excellent work. Thank you.

Staff were great. Location very good.. Room did the job. Breakfast was excellent. Pool really nice too. A small but adequate list of tours that you could book at the front desk was convenient and the tour we booked was fantastic.

The hotel is in an excellent location. The staff are very friendly and helpful. The pool was closed due to construction nearby but when we said we were only staying 2 nights and the pool was an important reason to choose the hotel for us and our 3 teens they accompanied us and let us swim which was great! The view from the rooftop was amazing. The bedrooms were spacious. The breakfast was one of the best we had in Vietnam - so much choice!